32 Customer Review Sites For Collecting Business & Product Reviews

Striking workers formed Consumers Union, now known as Consumer Reports. CR was created as an independent, nonprofit organization, using testing, reporting, and advocacy to counter marketplace misinformation and advance consumer protections. Guidelines are also relevant in the way your company will ask for reviews. Foster an authentic relationship with your customers to inspire brand loyalty, increase confidence and show prospective buyers you care. Improve your online presence and convert more buyers through reviews.

company reviews

You’re free to respond to reviewers, too, but we recommend taking a balanced and polite approach to any negative reviews you receive, as Yelpers are in a pretty tight-knit community. The other major reason for obtaining reviews is the opportunity to share them with potential customers. Positive reviews can be used as customer testimonials during lead acquisition and can help you add more contacts to your CRM.

Behind Every Review Is An Experience That Matters

Users in Salesforce AppExchange can comment, like, and report other customer reviews. Each customer review is vetted by TrustRadius’ research team and is evaluated for quality, depth, and detail. The nice part about this customer review site is that it’s categorized based on the product you’re looking to install. There’s individual sections for Marketing, Sales, and Service tools, as well as other sections like finance, workflow integrations, popular apps, and more. Nearly 10% of Google’s search algorithm is influenced by Google Reviews. The more positive reviews that you have, the higher your business will rank on SERPs.

While companies by and large would probably like to have satisfied employees, not all go about it the right way. Krystle Neeb, a member of the flag team, read aloud a review that had been flagged by the management of an I.T. CR launched the Green Choice rating to help people identify the most environmentally friendly cars, washers, and other products. CR also helped get new greenhouse gas rules for vehicles to reduce emissions and help consumers save money on fuel. Take the time to dive deeper into granular data about your salaries or ratings, and don’t look at overall averages only. The Glassdoor word cloud feature, for instance, is a good place to get ideas for qualitative research on your Employer Brand.


In fact, BambooHR has a novel, nonthreatening way of handling mistakes. It created an Oops Email Box as a place for all employees reviews — founders included — to announce mistakes made, what others should be aware of because of them, and steps taken to correct them.

  • Consumer Affairs also allows users to submit review recordings, which are two-minute videos where people talk about their experience with a brand.
  • Employee reviews on Glassdoor regularly complain about the company’s culture and values as well as its senior management.
  • Consumer Affairs provides a demo for brands looking to buy a subscription to its service.
  • “They say things like ‘I know this is Ann Smith from H.R., and she was an alcoholic!
  • Such companies — especially those in competitive fields — may struggle to attract top notch talent.
  • And they’re awesome, because they have enormous reach, and you have some — if not entire — control over these properties.

Once you find a company that you like, this site shows you where the business is on the map as well as a review summary outlining all of the reviews left for the organization. Visitors can quickly assess what other users are saying about the business and use the coupon links to get the same deals as other customers. You can give special promotions and discounts to existing customers as well as provide tips for new users who are visiting your business for the first time. You don’t have to worry about an overall rating or satisfaction score when customers leave reviews. Online reviews also exist on sites that aren’t necessarily built just to publish online reviews.

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